Marketing and Trade Agreement 2025

This agreement is entered into between Mosaic Distributors, LLC. dba Chella (“Mosaic”) or the assignee and the client/ in consideration of the mutual benefits to be derived from this agreement, it is understood and agreed as follows:

1.  SHIPPING: Shipping in the Continental USA  is a flat rate calculated by a purchase amount bracket.

Orders to be shipped outside the Continental USA will be paid for by the Client and quoted on a case-by-case basis.  For additional fees, shipments can be expedited upon request.

2.  REQUIRED RETAIL PRICING: Chella products must be sold at MSRP as set forth on the order forms.  Clients must maintain at least the MSRP price points to maintain the proper branding and image of Chella; no exceptions or discounting allowed.  Seasonal promotions for National Holidays are allowed.

3.  TERMS OF PAYMENT: Credit Card or ACH - No portion of the opening order or any subsequent order may be exchanged or returned for a cash refund for any reason. NET 30 with approval.

4. FEES: Client agrees to pay a 1.5% service charge per month on any unpaid balances. Any checks returned unpaid for any reason will result in a $30.00 fee.  

5. RETURN POLICY: Mosaic stands behind its products, but we do not issue cash refunds or account credits to the Client or Client’s customers.  On any valid returns to the Client from the clients customer, Mosaic will replace the returned products with like products.  Any goods ordered and damaged in shipment to you will be replaced, and Mosaic will pay freight charges for returns to us and replacements.

6. INTERNET SALES: The client may advertise and sell any Chella product on their own company website. This must be approved in advance by Mosaic. Only our Product images and copy from our website shall be used. Other digital assets must be approved in writing before being published or used online. The Client is strictly prohibited from selling on Amazon, eBay or any 3rd party website whatsoever.  If a Client sells, discounts or diverts any Chella products on any third-party website, their rights to sell Chella products will terminate immediately.

7. SALES TAX: Sales tax will be charged on all professional products (Back Bar), samples, and marketing items (see Order Form).  In addition, you will need to provide a valid copy of your re-sellers’ certificate to not be taxed on your retail purchases.

8. SUPPORT:  For every $1,600 purchased by Client, the “Client” is eligible to receive in-account support, based on availability. Initial training is based on meeting the initial opening order threshold of $1,600. Ongoing training will also be available and can be discussed with your Account Manager. On-site visits can include a 2-hour morning training. A 4-hour Brow Make-Over event with a Chella Team Member, or a combination of both. It also can include Virtual Training and Webinars.

9. CHELLA ASSETS: All Chella Beauty assets shared can only be posted/used for the promotion of Chella Beauty. If posted on any social media channel, our coordinating tag, @ChellaPro, must be used. All original assets are not to be shared with anyone other than the client-given permission.